FAQ

Here are some of the fantastic questions our team often receives! Take a moment to check them out, and if you have any more, don’t hesitate to reach out to us! We're excited to hear from you!

What time will you arrive at my event?

TMCO aims to arrive at your event 30 mins to 1 hour prior to your event. This depends on the amount the client has requested for their event. Arrival time will be finalized during consulation.
Do you charge for Delivery, Setup, and Breakdown?

No, This is all included in every event booked. With the exception of events that are more than 35 miles outside of zip code 37128. There will be a charge of $1 each mile outside of this radius.
What is the size needed for the photo booth?

A 5ft X 10ft space is the minimum amount of space the photobooth can operate in.
Can the booth be setup outside?

We are able to install outside, weather permitting. Please be advised that we are unable to have our cameras and computers in rainy weather or very hot direct sunlight. If you prefer an outside installation we do recommend having an indoor installation location available for a backup. If we begin installation outside, with or without cover, and we have to move inside or shut down due to weather conditions, it will come out of your booked time.
How much is a deposit to book the Photobooth?

To reserve the photo booth for your desired date and time, we require a 25% deposit. Please note that If the Client cancels more than 30 days before the event, 50% of the deposit will be refunded. After 30 days before the event has passed, the client will forfeit their deposit, but no additional costs will be charged.
What if I want to add extra hours during the event?

You are more than welcome to add extra hours during the event. There is a charge of $200 per hour. The client will let us know during the event if they would like to add an hour. We will make note and a post-invoice will be sent.
What do we (Client) need to provide?

We need enough space for the Photo Booth (generally a 5ft x 10ft area is great!) and a nearby 3-prong outlet. Venue Wifi is required, failure to provide wifi could result in not being able for the photobooth to send your pictures to any of your guests.
What happens if my event gets canceled?

If the Client cancels more than 30 days before the event, 50% of the deposit will be refunded. If the Client cancels within 30 days to 16 days of the event, the client will forfeit their deposit, but no additional costs will be charged. If the Client cancels within 15 days of the event, the full balance will be due. At the time of booking we assign the Photo Booth Experience and staff necessary for us to help make your event a hit! We also often begin working on graphics and other event details long before your event begins. We accommodate venue or time changes whenever possible.
What kind of props do you have?

We offer a wide selection of props that are regularly updated, ensuring plenty of choices for your event. Our props include mustaches, glasses, special wedding props, and much more. A catalog with all of our prop choices will be available to view during booking.
What are the quality of the pictures taken by the photobooth?

Our photobooth uses an iPad camera that is a 12MP Wide camera, ƒ/1.8 aperture, Smart HDR 4. The quality ensures a great photo for your event!