FAQ
Here are some of the fantastic questions our team often receives! Take a moment to check them out, and if you have any more, don’t hesitate to reach out to us! We're excited to hear from you!
We aim to arrive 30 minutes to 1 hour before your event starts, depending on your specific needs. The exact time will be confirmed during your consultation.
No, This is all included in every event booked. With the exception of events that are more than 35 miles outside of zip code 37128. There will be a charge of $1 each mile outside of this radius.
A 5ft X 10ft space is the minimum amount of space the photobooth can operate in.
Yes, we can set up the photobooth outdoors, weather permitting. However, we can't operate in rainy weather or direct, hot sunlight. We recommend having an indoor backup location. If we need to move indoors due to weather, it will count against your booked time.
A 25% deposit is required to reserve the photobooth. If you cancel more than 30 days before the event, you'll get a 50% refund of the deposit. After that, the deposit is non-refundable, but no extra charges will apply.
You are more than welcome to add extra hours during the event. There is a charge of $200 per hour. The client will let us know during the event if they would like to add an hour. We will make note and a post-invoice will be sent.
You'll need to provide a 5ft x 10ft space, a nearby 3-prong outlet, and venue WiFi. Without WiFi, the photobooth won't be able to send pictures to your guests.
If the Client cancels more than 30 days before the event, 50% of the deposit will be refunded. If the Client cancels within 30 days to 16 days of the event, the client will forfeit their deposit, but no additional costs will be charged. If the Client cancels within 15 days of the event, the full balance will be due. At the time of booking we assign the Photo Booth Experience and staff necessary for us to help make your event a hit! We also often begin working on graphics and other event details long before your event begins. We accommodate venue or time changes whenever possible.
We offer a wide variety of props, including mustaches, glasses, wedding props, and more. Our prop selection is regularly updated, and you can view the full catalog during booking.
Our photobooth uses an iPad camera that is a 12MP Wide camera, Æ’/1.8 aperture, Smart HDR 4. The quality ensures a great photo for your event!